Shipping policy
Shipping Policy
At SCATTERED FEATHERS LLC, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times are:
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United States: 5–10 business days
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International Orders: 10–20 business days (where available)
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, customs processing, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on your shipping destination and the selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email (when tracking is available). You can use this information to monitor the progress of your shipment.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. SCATTERED FEATHERS LLC is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost, arrives damaged, or is missing items, please contact us within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Delays
While we make every effort to deliver orders on time, occasional delays may occur due to factors beyond our control, including severe weather, carrier disruptions, customs clearance, or high shipping volumes. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact us:
SCATTERED FEATHERS LLC
443 Maryland St
Orange, New Jersey 07050
United States
Phone: +1 (251) 230-6737